Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Once our team processes your order within 1-2 business days, expect to get it within 7-15 business days, after purchase.

Please immediately contact us and let our staff know.

Please contact us and let our staff know and we will provided you an update and the tracking number if available upon request.

We do not keep credit card information.

Depending on the states, we may or may not charge sales taxes.

At this time, we only ship within the continental United States.

It is your responsibility to pay any shipping costs when returning a product. These costs are nonrefundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.

The time it takes for your exchanged product to reach you will largely vary on your location.

Should the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item(s).

We offer a 30-day, no-hassle refund policy. If you aren’t completely satisfied with your purchase, simply send the product back and we’ll promptly refund your money.t

Store policies

Returns

We are unable to accept returns on retailer purchases, incorrectly purchased products, and products damaged due to customer error.

We do not accept returns for non-damaged items or items that have been delivered incorrectly.

And we do not offer refunds on sale items. Only regularly priced items are refundable.

Lastly should you need more information about our refund policy, please reach out to us by using this contact form. Our customer service reps are available 24/7 to assist you.

If you received the wrong item, plese immediately let our staff know.

If your product is defective, immediately let our staff know and we’ll send you a replacement.

Please use the Contact Us Form to reach us. 

Please immediately contact us and let our staff know.

If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.

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